This is a 3pm-11pm Shift M-F at our Lawrence Towing location-

We are looking for a reliable Dispatcher to act as a communication point for our towing calls we receive and also communicating to our drivers. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in high call volume situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

Receive multiple calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders for tow trucks for police departments and personal tows.
Prioritize calls according to urgency and importance
Use phone or computer to send crews, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles and requirements
Enter data in computer system and maintain logs and records of calls, activities and other information
Address customers as needed to retrieve vehicles from impound yard.

Skills

Proven experience as dispatcher or relevant position
Tech-savvy with knowledge of relevant methods
Fast typing with experience in data entry
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

Paid time off

Schedule:

8 hour shift

Education:

High school or equivalent (Required)

Experience:

Dispatching: 1 year (Preferred)
Customer Service: 1 year (Required)

Ability to Relocate:

Indianapolis, IN 46226: Relocate before starting work (Required)

Work Location: In person

Garner's Towing & Transport

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