In-Home Logistics LLC is a new premier logistics broker currently contracted by high-end luxury retailers for facilitating home delivery and white glove installation services to their customers. We are expanding our operations and are seeking a Dispatcher out of our Dania Beach, FL location. We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

Assist with managing Independent Contractors operating daily
Build Relationships with client
Use Transportation tracking software, Dispatch Track
Manage multiple deadlines for reporting
Communicate all daily delivery issues
Track all delivery team professionals until daily routes are completed
Update stores & delivery centers of any issues
Contact customer service for any exceptions
Scan all dock damage reports and delivery tickets for record-keeping
Print and build daily route reports and manifests
Accurately file and retain all delivery documents
Complete all assigned tasks from management
Proactively seek solutions for on-the-road opportunities

Skills

Proven experience as a dispatcher or relevant position
Tech-savvy with knowledge of relevant methods (CAD)
Fast typing with experience in data entry. Word, Outlook & Excel
Knowledge of procedures and guidelines for emergencies
Proficient in English (oral and written) Bi-lingual is a plus
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgment and critical thinking

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Education:

High school or equivalent (Preferred)

Experience:

Dispatching: 1 year (Required)

Language:

Spanish (Preferred)

Work Location: In person

In-Home Logistics LLC

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