Business Analyst, IT

ID Logistics US • Full-time • Scranton, PA, US • 1w ago

Job Description:

About Us:

At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence.

Position Overview:

We are seeking an IT Business Analyst with a strong understanding of warehouse operations, particularly in the 3PL and e-commerce domains. The successful candidate will bring experience in warehouse operations together with strong WMS skills to help support successful deployments of new operations and on-going success in existing operations through Business Process Analysis, End User Training, and business process reengineering.

Work Location: Remote

Work Schedule: First Shift: Monday - Friday, 8:00am - 4:30pm

Work Travel: Up to 10% domestic travel

Competitive Total Rewards Package: Attractive annual salary of $75,000 - $90,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more.

Responsibilities:

Support the implementation of Warehouse Management Systems (WMS) across multiple sites and clients
Gather and document business and system requirements for new IT initiatives, with a focus on WMS and client integration
Collaborate with internal teams, 3PL partners, and client stakeholders to understand operational workflows and document business requirements in a scope of work, functional requirements documents or business process diagrams
Support and document WMS integrations related to client ERP systems, including data mapping, testing, and troubleshooting
Develop training materials and conduct sessions for end users and stakeholders
Participate in design reviews of enhancements and new implementations.
Identify opportunities for process optimization and automation within warehouse and order fulfillment operations
Act as a liaison between technical teams and business units to ensure successful project delivery

Be part of a forward-thinking company that values creativity and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect and inclusivity.

This role is open to individuals who are authorized to work in the United States and do not require immigration sponsorship now or in the future.

Requirements:

Minimum Requirements

2–5 years of experience as a Business Analyst in IT, logistics, supply chain, or e-commerce environments
Excellent communication, documentation, and stakeholder management skills
Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows.
Experience developing business requirements, instructional and procedural documentation, and presentations.
Must be able to pick up system functionality quickly and be the go-to person for system issues or questions
Ability to work independently in a fast-paced, dynamic environment
Able and willing to travel at least 10% of time

Preferred Requirements:

Experience with WMS systems (Manhattan Scale preferred)
Background in 3PL operations and/or e-commerce fulfillment is highly preferred

#IND123 #BG

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