If you are interested in this opportunity, please send your resume through Indeed.
St. Paul & Biddle Medical Associates is seeking an energetic, friendly and organized, bilingual, New Patient Logistics & Scheduling Coordinator to join our growing healthcare team at our Downtown Baltimore office. Your primary job duties will include scheduling appointments, coordinating provider schedules, answering questions, and processing paperwork. You will also help keep our scheduling and patient records organized and ensure that our offices provide a welcoming environment for our patients.
Duties and Responsibilities
· Answer phones; take or respond to telephone calls promptly to establish or confirm appointments
· Schedule new and existing patients for consultations, evaluations, and treatments; maintain detailed patient scheduling notes in the electronic medical record
· Create and monitor schedules for doctors at main location and satellite offices
· Keep paper and electronic new patient scheduling records up-to-date
· Speak to attorneys about their clients and help with various requests from attorneys, patients, and staff at other offices via phone and email
· Request old charts for patients returning after an extended period of time
· Input new patient demographic information and scan paperwork into online document management system
· Assist patients with scheduling transportation to and from visits
Benefits and Schedule:
- $18 - $20 Per Hour
- Health Benefit Plans
- Paid Time Off
- Paid Holidays
- 401(k) Retirement Program
- Schedule is Monday - Friday; 9 AM - 6 PM
Requirements and Qualifications
· High school diploma or equivalent
· Completion of a certificate program in the medical field preferred
· 2+ years of experience working as an administrative assistant or in a relevant role
· 2+ years of experience with scheduling patients
· Familiar with medical terminology
· Outgoing personality; enjoys speaking with and helping different groups of people
· Excellent organizational and time management skills
· Excellent computer skills (Microsoft Windows 10, Outlook, Adobe Acrobat/PDF)
Bilingual English/fluent Spanish is needed.
If you are interested in this opportunity, please send your resume through Indeed.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Medical Office: 2 years (Preferred)
- Microsoft Office: 2 years (Required)
- Medical Scheduling: 1 year (Required)
Language:
Work Location: In person
